Building Science Institute, Ltd. Co. Processes
In 1995, the US Department of Energy worked with the HERS Council, Inc. to create the Voluntary Home Energy Rating System Guidelines. They stated “Home Energy Rating System or HERS means the materials and procedures needed to operate a home energy rating program including but not limited to: marketing materials, training, publications, rating tool, quality control, data base collection and maintenance, agreements, data collection sheets, home owner reports, and other related materials and services.”
Building Science Institute, Ltd Co (BSI) used that as our guide. We developed our home energy rating system with a unique Quality Management System. We based it on national and international standards.
We use the American National Standards for the Energy Rating Index, inspections, and testing as the foundation. Next, we layer International Standards. These Standards cover inspection organizations, management audits, sampling for attributes, and verification organizations.
We built our Quality Management Systems (QMS) from a set of cohesive policies, processes, and procedures. These govern and guide quality planning, quality assurance, quality control, and quality improvements.
Our QMS documents the policies, processes, and procedures needed for effective quality management.
Quality Planning requires us to develop services and processes that meet customer needs.
We prove Quality Assurance through the systematic activities we perform. These provide confidence our services will fulfill the quality requirements of the US EPA and US DOE programs.
We prove we meet those quality requirements through Quality Control. These are the techniques and activities we perform.
Quality Improvement are those activities we perform to achieve unprecedented levels of performance.
Our home energy rating system processes include:
- Process 001 Ethics Compliance & Homeowner Inquiry Resolution
- Process 002 Training & Certification System
- Process 003 Conformance Assessment Program Management
- Process 005 Quality Control Conformity Assessments for Verification Organizations
- Process 006 Assessment Report
- Process 007 Conformity Assessment Follow-up & Closure
- Process 008 Sampling
- Process 009 Root Cause Analysis
- Process 010 Data Analysis Cycle
Our polices drive these processes. Our independent Quality Council creates and approves them to inform our procedures.
