The Professional Alternative to RESNET®
Have you ever wished you could have a choice?
Now you do.
Here are 30 features and 42 benefits of the Building Science Institute, Ltd. Co’s home energy rating system (H.E.R.S.) Quality Management System and business model.
Focus on Improving the Quality of Your Business
You know Quality Management is NOT about rules & regulations- that’s what amateurs think. Professionals know it is ultimately about improving the process and your business that does the work.
You get access to weekly Zoom calls with other energy rating business leaders who are there to support each other and provide you a different perspective. All facilitated by us…
You get marketing pieces you can customize, from flyers to emails. Or we can do the customization for you if you want at no additional charge.
You get a weekly email on what’s going on and how you can improve your marketing efforts…from a trained marketer, not some bloody amateur.
Expert Support for When Experts Get Stuck
When you have a technical question, you can reach us by phone, text, or email.
When you have a software question, there is a chat function in the tool so you can chat directly with a developer.
Publicly Available Information
You know what information we make public. And we share our data (freely) with other registries so your work gets more publicity.
Our clients OWN the data, we are merely caretakers.
Full Transparency on What We Do (And How We Do It)
You know exactly what we do for you, because we include ALL our obligations to you in our contracts.
Everyone Treated the Same
You get treated the same, and we love you differently. Because you’re unique…
Your energy rating business is our only customer. And others like yours. Not builders, manufacturers, trade associations, or anyone else.
Common Sense Field & File Quality Control
You get 1 field assessment per Verifier per year (unless a problem crops up) and file reviews based on statistically significant sample sizes…cuts down on the time wasted doing useless work.
Independent Quality Council
You are ensured we don’t act with fear or favor on certifications.
You get improvements in the quality of the BSI Quality Management System.
– Greater consistency in training
– Dramatic reductions in inadvertent operator errors
– Greater confidence homes earned certification
– Greater consistency in ERI outputs
– More collaboration with clients & stakeholders
Fairness & Objectivity
Your performance is evaluated based on objective evidence, not opinion or interpretation.
Annual Organizational Performance Gap Assessments
You want to have a business that thrives, not just survives.
We are here to help you do that through our benchmarking performance gap assessments.
You get the help you want to build a better business. After all, that is the point of professional Quality Management Systems!
Field & File Conformance Reviews
Your performance isn’t rated. Remember our common sense approach? It also happens to be the professional one… 40 years of psychrometric research definitively proves that 61-62% of one person rating another person’s performance reflects the rater, not the person being rated.
To ignore that lovely bit of evidence in favor of an opinion is, frankly, stupid.
In the professional world, you either conform with the referenced standard requirements or you don’t.
That’s what we document…and we provide you the benchmark criteria from the very beginning.
You know computer games and standardized tests are horrible ways to determine whether someone can do the job or not. Professionals have known this since 1917… so we use competency assessments to tell us whether you can do the job right the first time.
You only have to take outside certification tests when required by external programs such as ENERGY STAR® or ICC.
You get to tell us what you intend to do to correct any non-conformances, and when you intend to do it. Our job is to help you keep your word to us, not tell you how to run your business.
Fair Process in Disputes
You get treated fairly anytime we have a difference we can’t resolve like decent human beings. We rely on arbitration instead of secret committees (or ones stacked against you), or expensive lawsuits. We put that in our contract with you because we think a balance of power is a good thing.
When you make a mistake, it shows us a flaw in our process that signals us to make improvements.
Collaboration on Improvements to Our System
You get a voice in how we can become better and what other services we can provide to help you build a better business. We use a platform that allows you to see what others have suggested, so you can riff off their ideas or come up with your own…plus you can see the progress we make on these improvements. You deserve to have your voice heard inside our company on everything, not just the things we want.
Performance Gap Assessment Reports
You get a clear, concise, complete and accurate record of our annual organizational conformity assessment. If you have any disagreement with our performance gap report, you get the last word in it…unedited. We think it’s fair to have both sides of the story told.
Directions on How to Perform a Professional Root Cause Analysis
You know it’s NEVER Fred’s fault. Well, hardly ever. Most of the failures in a process are NOT the fault of the operator, but lie somewhere else. We tell you exactly how to discover the real reason things went pear-shaped. This saves you time & money when you treat the real cause, not symptoms.
Secondary Interest Disclosure
You aren’t afraid of sunshine. Transparency creates trust, but only when it applies to everybody…
BSI, our Quality Council members, and your company (and the rest of our client companies) complete this form.
Secondary interests can lead to conflicts and are generally resolved through disclosure, recusal, or removal.
Integrated Energy Modeling & Inspection Software
You save time— you don’t have to transfer data from one app to another…even pictures, unless you choose a different option.
You don’t have to worry about people screwing up data transfers
You save money— the as-built home data goes into the energy model directly, and reports to builders & code officials sent straight from the app.
You save more money— operators are provided a task list of everything they need to do for each inspection. Totally customizable to fit your workflow, naturally.
You have the ability to schedule & assign jobs, right in the same app.
Your work is supported by documentation uploaded right to the app…blueprints, specifications, cut sheets, HVAC documents, and inspection photos. And anything else you want to throw in to support your builder has built a better house.
EnergyPlus Calculation Engine (OS-ERI and OS-HPXML)
You get reduced frequency of changes to the ERI. This trusted core calculation engine is developed and maintained by the DOE through NREL. No black boxes here and…it gets updated only 2x per year.
You don’t waste time sending us information we already have— because of the full transparency baked into our software, we report to you…not the other way around.
According to the American Society for Quality, a professional Quality Management System delivers:
Reduced costs & better cost management
Increased customer loyalty & retention
Adaptability to changing or emerging market conditions
Strengthened competitive advantage
Improved employee focus & satisfaction
Improved employee morale
Higher employee engagement
Enhanced market image
Elimination of defects and waste
Improved customer focus & satisfaction
Enhanced shareholder & stakeholder value
Improved & innovative processes