The Secret to Higher Employee Engagement

Complete this application to discover how we can help you build a better energy rating business!

The 4 Things You Need to Do

After several years of research on over 100,000 employees around the world, the researchers came to a startling conclusion.

One based on evidence, not instinct.

There are only 4 things that can reliably predict whether an employee is engaged at work.

Whether they are likely to stay or start looking for something else.

Just 4.

1. Use Your Strengths Every Day

Contrary to popular opinion, your strengths aren’t those those things you are really good at.

Your strengths are those tasks that you enjoy doing.

While you do them, you get into a state of flow and time seems to disappear.

After you’re done doing them, you can’t wait to do them again.

And you only need to do these tasks 20% of your daily time.

Naturally, if you’re rubbish at doing them…

No one will pay you for doing them.

So you have to get good, scrub!

The other 80% of your time is spent doing the work that must get done.

2. Know What’s Expected of You at Work

When you know what is expected of you, the contribution you are expected to make, you become engaged with your work.

You begin to work toward the goals you set to accomplish your mission.

It turns out that goals are best set by the people who have to do the work. Not by the people who manage them.

Or lead them.

Leaders cascade meaning down through the organization. What the intended outcome should be. What the purpose is.

Managers create the framework for action, following the leader’s intent.

This framework sets the expectations for your actions.

You set your own goals to make all that happen.

Their job is to supply you the resources you need to get the job done. And make sure you keep the reason for doing what you do in front of you. The company’s reason and…

Your reason.

A good manager will get those aligned.

3. Have Someone at Work Who Cares About You

You need someone at work who cares about you as a whole person.

You aren’t a cog in a machine.

You are a human becoming better.

You have a life, one that includes work, family, friends, recreation, health…

There’s more to you than just what you do for a life.

A good leader incorporates this into the strategy.

A good manager coaches this at least once a week.

A battle buddy supports you in the daily grind.

You’ve got this because they’ve got your 6.

4. You Are Unique

A good team isn’t made up of people who are all the same.

It’s made up of people who are unique.

Who bring their unique strengths and spikiness to the effort.

A good leader understands this.

A good manager helps shape the team, not by pruning out the things that make you unique.

By recruiting team members who bring their own unique spikes to the team to have all the capabilities demanded by the mission.

When you are recognized for becoming you, you become part of the tribe.

Everyone has a role to play.

Everyone contributes their unique capabilities to the cause.

That’s how high-performing teams are built.

That’s why talented people stay.

What Does This Have to Do With Quality Management?


The purpose of quality management is to create quality improvements.

The purpose of quality improvements is to build a better business.

As quality professionals, BSI understands this.


Our expertise goes beyond the technical standards.

Beyond building science.

Beyond teaching and training people how to do the work.

Over the past couple of years, our clients have gained the benefit of our full expertise.

  • Like the 3 business models they can choose…
  • The 4 components of business discipline…
  • The huge problem with outcome-based goals and what to do instead…
  • How to craft your value propositions…
  • How to use a 2×2 grid to determine buyer involvement and how to capitalize on that…
  • The 3 goals of value communications and the 2 things you need to execute…
  • The 7 non-economic factors and 7 emotions that you can use to make more profit…
  • How to discover your purpose in life…and business…
  • How to become distinct in the marketplace and build better client relationships…
  • The 2 psychological levers to pull to overcome price sensitivity of clients…
  • When to strategically use “FREE”…
  • How to raise prices in an economic downturn AND keep clients…
  • How to determine when to quit doing something…
  • How to fire clients…
  • How to prepare for the death of a loved one…
  • How to develop a business continuity plan, with templates…
  • How to identify your market…
  • What to do instead of annual performance reviews…
  • And much, much more.

That’s what our clients experience.

And after working with us, they have better businesses.

That’s the BSI advantage.

And all you have to do to discover what we can do for your energy rating business is complete this application.