Take the time to listen to this #edificecomplexpodcast episode, featuring our GM, Brett Dillon. You’ll hear it cover things from energy efficiency metrics, ASHRAE, and more.

Watch on YouTube or listen to it on your preferred podcast platform:

Complete this application to discover how we can help you build a better energy rating business!

The 4 Things You Need to Do

After several years of research on over 100,000 employees around the world, the researchers came to a startling conclusion.

One based on evidence, not instinct.

There are only 4 things that can reliably predict whether an employee is engaged at work.

Whether they are likely to stay or start looking for something else.

Just 4.

1. Use Your Strengths Every Day

Contrary to popular opinion, your strengths aren’t those those things you are really good at.

Your strengths are those tasks that you enjoy doing.

While you do them, you get into a state of flow and time seems to disappear.

After you’re done doing them, you can’t wait to do them again.

And you only need to do these tasks 20% of your daily time.

Naturally, if you’re rubbish at doing them…

No one will pay you for doing them.

So you have to get good, scrub!

The other 80% of your time is spent doing the work that must get done.

2. Know What’s Expected of You at Work

When you know what is expected of you, the contribution you are expected to make, you become engaged with your work.

You begin to work toward the goals you set to accomplish your mission.

It turns out that goals are best set by the people who have to do the work. Not by the people who manage them.

Or lead them.

Leaders cascade meaning down through the organization. What the intended outcome should be. What the purpose is.

Managers create the framework for action, following the leader’s intent.

This framework sets the expectations for your actions.

You set your own goals to make all that happen.

Their job is to supply you the resources you need to get the job done. And make sure you keep the reason for doing what you do in front of you. The company’s reason and…

Your reason.

A good manager will get those aligned.

3. Have Someone at Work Who Cares About You

You need someone at work who cares about you as a whole person.

You aren’t a cog in a machine.

You are a human becoming better.

You have a life, one that includes work, family, friends, recreation, health…

There’s more to you than just what you do for a life.

A good leader incorporates this into the strategy.

A good manager coaches this at least once a week.

A battle buddy supports you in the daily grind.

You’ve got this because they’ve got your 6.

4. You Are Unique

A good team isn’t made up of people who are all the same.

It’s made up of people who are unique.

Who bring their unique strengths and spikiness to the effort.

A good leader understands this.

A good manager helps shape the team, not by pruning out the things that make you unique.

By recruiting team members who bring their own unique spikes to the team to have all the capabilities demanded by the mission.

When you are recognized for becoming you, you become part of the tribe.

Everyone has a role to play.

Everyone contributes their unique capabilities to the cause.

That’s how high-performing teams are built.

That’s why talented people stay.

What Does This Have to Do With Quality Management?


The purpose of quality management is to create quality improvements.

The purpose of quality improvements is to build a better business.

As quality professionals, BSI understands this.


Our expertise goes beyond the technical standards.

Beyond building science.

Beyond teaching and training people how to do the work.

Over the past couple of years, our clients have gained the benefit of our full expertise.

  • Like the 3 business models they can choose…
  • The 4 components of business discipline…
  • The huge problem with outcome-based goals and what to do instead…
  • How to craft your value propositions…
  • How to use a 2×2 grid to determine buyer involvement and how to capitalize on that…
  • The 3 goals of value communications and the 2 things you need to execute…
  • The 7 non-economic factors and 7 emotions that you can use to make more profit…
  • How to discover your purpose in life…and business…
  • How to become distinct in the marketplace and build better client relationships…
  • The 2 psychological levers to pull to overcome price sensitivity of clients…
  • When to strategically use “FREE”…
  • How to raise prices in an economic downturn AND keep clients…
  • How to determine when to quit doing something…
  • How to fire clients…
  • How to prepare for the death of a loved one…
  • How to develop a business continuity plan, with templates…
  • How to identify your market…
  • What to do instead of annual performance reviews…
  • And much, much more.

That’s what our clients experience.

And after working with us, they have better businesses.

That’s the BSI advantage.

And all you have to do to discover what we can do for your energy rating business is complete this application.

Our clients trust us to help them build better energy rating businesses.

Trust we’ve built together, brick by brick.

The bricks of experience and expertise.

We do what we must, even if it eventually costs a leg…flying across country to do field QA with a broken foot because that’s what the rules required at the time…

We’ve proven time and again we deliver.

That’s how we earn trust.

From training & certification to quality management, we help our clients build businesses that are more productive, profitable, and based on common sense.

And internationally-recognized standards…

And software that makes their work better and their lives easier.

They trust us…

And you can too.

Click here to discover how!

When we re-imagined the energy rating industry and built an innovative business model, we realized the concept of Providers needed to go away.

That delivery model has proven to create more problems than it solved…

Multiple software tools that deliver different answers…

Multiple training companies that deliver wildly different levels of competence…

Multiple “quality assurance” companies that deliver huge variations of “quality” to the industry, often within the same company…

You don’t have to look far to see that model isn’t just broken…

It’s shattered.

All of that has a direct impact on the credibility of the industry.

Your credibility.

And your credibility drives customer loyalty.

What if you used a proven, common-sense approach?

One that is based on international standards developed by quality professionals?

One that can free up to 60% of the time wasted on useless activities by your internal quality team?

Time they can invest in improving your business.

Improvements that matter.

That’s what our Quality Management System does.

Our Quality Management System is based on ISO 19011 and ISO 17020.

Those numbers might not mean anything to you, but if you take a look at how our system works

You’ll see the difference.

The difference between well-meaning amateurs and professionals.

Go ahead…

Fill out this form to discover how you can become a client of ours.

Does your energy rating company want higher productivity and profitability?

How much time is wasted on the job site or in the office writing reports?

How much time is wasted complying with “regulations” that don’t make sense?

Or trying to figure out which software tool is going to give the best answer for this home?

Or dealing with “Providers” who tell you conflicting information?

BSI re-imagined the energy rating industry.

One without RESNET’s® structure of software providers.

And rating providers.

An energy rating industry business model based on common sense and proven international standards.

I know how their system works.

I chaired the old Technical Committee and SDC 300, the technical committee responsible for the first 2 editions of 301 and the first edition of 380.

I served on their Board of Directors, even on their Executive Committee.

I served on their Standards Management Board.

Before any of that, I served on the Training & Education Committee.

I’ve been a working Rater, managed and owned energy rating businesses, and worked as a QAD and a Trainer, both internally and as a contractor.

The whole time, I kept asking, “How can we make this system better?”

I interviewed industry folks.

I looked at other industries.

I wrote papers on our ideas, published them and distributed them widely.

I argued for better governance.

I fought for common sense.

At the end of my last term as a Board member, I knew I had to stop. The organizational resistance inside was too high.

I didn’t run for re-election.

I tried to get out of the industry.

But I couldn’t abandon my friends and clients.

After 3 1/2 years, we decided to build the system that delivers common sense quality management.

It took us 8 months to get it recognized by the EPA as an ENERGY STAR Home Certification Organization.

Our system of Quality Management is designed to generate improvements to your energy rating business.

That is the purpose of Quality Management.

Our clients grant us the authority to do what we do through our contracts. Contracts that explicitly state what our obligations are, what their obligations are, and what our joint obligations are.

Our Quality Management System is based on ISO standards.

As members of the American Society for Quality, the ANSI partner for Quality standards, we are the professional Quality Management Organization.

Our policies guide our processes which are based on our procedures.

This nested system eliminates waste and conflicting requirements.

We use probability statistics to determine how many projects get reviewed. This allows your business to scale. The more you do, the lower your costs.

We help you build a better business.

One that is more productive, one with higher profitability.

One that brings clarity out of the confusion.

Clarity for builders through the use of a single calculation engine, EnergyPlus developed and maintained by the National Renewable Energy Laboratory.

That calculation engine faithfully implements the actual equations in Std 301.

The outputs meet the tighter acceptance criteria proposed by RESNET® for their software tools. Criteria they haven’t been able to implement yet…

A calculation engine that gets updated twice a year.

No more random updates that cause swings in the Index.

No more trying to explain to builders why.

No more trying to figure out which software tool to use on this house.

Our Quality Management System is designed to prevent people from making mistakes.

With advanced AI that performs over 300 data validation checks in real-time, and structured (and customizable) workflows, our system helps raters do a better job.

And do it faster.

Most of our clients experience up to 30 minutes saved because of this.

Our software lets them know if they’ve forgotten something.

It auto generates customizable reports for the builder and code officials.

It modifies the projected rating in real time based on field verifications.

No more wasted time shifting data from field inspections to rating.

No more opportunities for data to be “mishandled” accidentally.

These time savings alone are significant.

You may wonder, “But where does RESNET® fit in?”

In our system, they publish the ANSI standards for the energy rating industry. Standards that cover how the Energy Rating Index is calculated, and how certain tests are performed.

Outside of that, they don’t fit in our system.

They aren’t the regulatory body for the industry.

They appointed themselves to that role.

But that’s not how it works in the real world.

We don’t mind if you play in both systems.

It is our mission to help you build a better business.

Our one priority.

You are the hero in our world. Not us. We’re just here to help.

Click here to find out how you can improve your business.

Or you can fill out this form to get more information.

For the first time in almost 30 years, you have a choice.

PLEASE NOTE: Any use of “RESNET®” or other registered trademarks by Building Science Institute, Ltd. Co. does not indicate ownership, sponsorship, or endorsement by the registered trademark owners. Any use of registered trademarks falls under informational, editorial, or comparative use.

What if your energy rating organization had flexibility to respond to changing conditions in the market?

BSI re-imagined the energy rating industry and built an innovative business model.

One that provides you the structure you need to act with insight.

One that provides you the freedom to innovate.

One that provides your internal quality team the tools they need to focus on improving your business.

You know enforcing more rules won’t stop rule breakers.

It will stop innovation and creativity.

It creates a climate of fear.

First, drive out all fear.

W. Edwards Deming

You need flexibility to adapt to changing markets, and structure to reinforce and improve processes.

That’s why we designed our business model to focus on the one thing Quality Management was created for:

Quality improvements to the process.

Improvements that help you build a better business.

A business that delivers quality to your life.

Click here for more information.

Our energy rater clients get the help they need to build better businesses. 

BSI re-imagined the energy rating industry and built a new model.

One without Providers.

We provide consistent training for your new hires for free.

To find out how we can help you, fill out this form.

Our hybrid approach is proven to work.

When you need to know if someone can do the job, you put them up against the job the’ve been trained to do and see what happens.

That’s why field training and mentoring is critical.

Not computer games.

Unless the job is playing computer games…

In which case, you shouldn’t be here.

We know lifelong learners outperform their peers in the quality of work they do. It turns out, what they learn isn’t nearly as important as the fact they learn.

We celebrate that.

You can get your CEUs from us for free…

Or from someone else.

We just want to know you invest in yourself with the time and effort to learn something.

We know you need to attract and keep the best talent you can afford to hire.

We make it easier for you to do that.

And less expensive.

And all you have to do is fill out this form to discover how we can help you build a better business.

After all, we are the professional Quality Management Organization for the energy rating industry!

Fill out this form to discover how the professional Quality Management Organization for the energy rating industry can help you!

We re-imagined the energy rating industry and built an innovative business model.

We eliminated the concept of “Providers” because that business model structure creates inconsistency.

Our Quality Management System reduces the requirements on your internal team of quality professionals, if you have them. If you don’t, we’ll provide those services directly to you. No more middle-men…

We use probability statistics and advanced AI so you can scale your business cost-effectively. The only sustainable source of profit is to lower your costs.

Our Quality Management System is based on international standards proven to work around the world since 1998. Although we use the latest versions…after all, who wants to be stuck in the past?

We know you need to attract and keep talent. That’s why our system delivers free training and competency-based certification to our clients. If you aren’t part of our tribe, you’ll have to pay for it…

Our Quality Management System saves up to 60% of the time spent on quality management activities. That’s because, weirdly enough, professionals know you don’t treat everyone the same.

Our Quality Management System allows you to focus where you need to. In fact, we’ll help you identify those areas (as well as those areas where you are awesome!

Our priority is to help you build a better energy rating business.

A business that gives you a quality life.

Fill out this form to find out how we can help you!

The Building Science Institute, Ltd. Co., the professional Quality Management Organization for the energy rating industry.

If you are ready to experience what our clients experience, just fill out this form!

Here are some busted myths.

We have to use RESNET®.

Actually, you don’t. The EPA has recognized us as an ENERGY STAR® Home Certification Organization that provides quality management oversight over that program. Which means you don’t need to use RESNET®.

We must have a RESNET® Provider.

Nope. When we re-imagined the energy rating industry based on our decades of experience, we looked at the root causes of inconsistency and unfair playing fields. The “Provider” structure that RESNET® has creates many of those inconsistencies. Different Software Providers create different tools that provide different outputs, while different Training Providers produce raters with varying degrees of competency. Then Rating Providers “enforce” the regulations differently…

So we eliminated the concept of Providers.

RESNET® is the regulatory body for the energy rating industry.

Nope. They call themselves the regulatory body, but regulatory bodies are either government agencies or groups appointed by government agencies to have authority over an industry (look it up on Wikipedia). RESNET® is NOT a government agency, nor have they been appointed by a government agency to regulate the energy rating industry. They appointed themselves.

The HERS™ Index measures the energy efficiency of a home.

Not really. The HERS™Index has zip all to do with energy consumption in the home. It is a measurement of energy loads relative to the energy loads of a home built to the 2006 energy code. That’s why the HERS™Index changes without correlating changes to the energy consumption.

Builders want lower HERS™ Index numbers.

Strangely enough, when we dig into this it turns out the builders actually want someone who will show up and identify defects in construction that lead to comfort complaints, deviations from their specifications, and they want that cat to show up early enough and often enough to make sure these things get fixed before the house is turned over to the buyer. The lower Index is allegedly used for marketing, but when we secret shop the sales offices…no one talks to us about it. No. One.

Some builders also want that same energy professional to help them figure out how to comply with energy codes at the lowest cost. And do the performance testing required by the code.

We could keep going on, but the real question is:

Are you ready for a change?

All you have to do is fill out this form.

Our Beliefs Are Our Beacon to Help Us Navigate the Volatile, Uncertain, Chaotic, and Ambiguous World

When others may have lost their way, we held fast to what we believe and made the best decisions we could to build a better future for the energy rating industry.

We still hold those beliefs and continue to build that future.

That’s why we created the Building Science Institute, Ltd. Co. and the innovative Quality Management System we operate, a Quality Management System that reflects our core principles and values, contributes our expertise that produces actionable insights, and leverages technology to do what others only dream about.

Our beliefs about people, work, life, and what’s most important are the heart of our Quality Management System. We know these things are true and they anchor us through the storms of life and business, and show us the way when things get difficult.

IF you are ready to talk with us about changing to our professional Quality Management organization, just fill out this form.

We Believe

We believe in truth, justice, and freedom. 

We believe a business that controls clients to increase revenue is a soul-stealing monster, a parasite.

We believe a business that demands loyalty from their customers doesn’t deserve either.

We believe the purpose of capitalism is to improve society. That’s why we are a business.

We believe the purpose of a business is to create and keep a customer. That’s why we focus on innovation and marketing.

We believe our business is a vehicle to help the people who work here increase their value to their families, communities, and world.

We believe the purpose of technology is to make our work better and our lives easier.

We believe you should have the freedom to do what you do as long as you don’t harm yourself or anyone else.

We are warriors who fight for the life we want to live…and the freedom for others to do the same.

We believe it is our duty to defend those who can’t defend themselves. We must oppose tyrants, speak truth to power, and sacrifice what we must to build a better world. Then we will be a good ancestor.

We know the only way to make the world better tomorrow is to have the courage and wit to face up to reality today. The brave build only on truth.

We believe we have a moral obligation to do what we must, even when everyone else sits on the sidelines.

We believe people with purpose make all the difference in the world.

We know work is something you learn to love so it becomes your calling, not a career.

We know the crazy, wonderful, weird uniqueness of each individual is a mess worth engaging with.

We know the lives of the people within an organization are more important than that organization’s identity and sanctity.

We believe that most people want to become better at who they are…those who don’t want to can go away. Time’s too precious to waste on them.

We know our people are the only sustainable competitive advantage we have— and we treat them that way.

We know our clients are our lifeblood— they chose us and we honor that choice with our work.

We believe our clients reward us because they love what we do for them, not because we force them.

We believe we have to earn our way in this world every day. To live off yesterday’s victories wastes the only moment we have to build our future.

We are hard on our work and easy on each other.

We believe to do the wrong thing well is stupid. So we are effective, not just efficient.

We inspire, motivate, and cheerlead our clients to do more, have more, and become more.

We believe a life full of meaning is more important than a bank account full of cash. So we put our family ahead of our work.

We know the real difference between professionals and amateurs isn’t the pay.

We never stop getting good.

We believe the only way to assess competence is through demonstration, not exams. It’s more important to be able to do, not talk about doing.

We work as much as possible at the limits of our strength zones, and outside our comfort zones.

We make mistakes. We own them, fix them, and share the learning. We change our minds when the evidence suggests we’re wrong.

We don’t spin our results. Only the truth leads to growth.

We dare to innovate. And execute that innovation with excellence.

We know the combination of capability, behaviors, and the right culture creates wins.

We believe that “Not bad” isn’t good— we pursue excellence in what we do.

We put our faith in evidence, not dogma—there is no dogma in proper science.

We know emergent patterns are always wiser than received wisdom.

We know “That’s not how we do it here” is the trigger to keep doing it, only more, faster, better, and with as many people as possible.  Only Challengers create change.

We tell the truth as we see it, and we see the world as it is…not the way we want it to be.

We do the right thing, even when it’s painful or inconvenient, because that’s who we are. 

We know loyalty and respect are earned, not demanded.

We do what we say. It may not happen when we want it, but it will happen.

We encourage constructive dissent. We know that we become better when we have a wider perspective.

We don’t question goodwill, effort, or intent. We question premises, assumptions, and strategies.

We lock in the things that must be and leave everything else loose until we can figure out how it can get done.

We focus on behaviors, not outcomes. We can only control what we do, and can’t control anything else.

We know some things aren’t for sale. Like honor, integrity, and character.

We make decisions based on what’s right, not what’s expedient.

We know we only have this moment to make a difference.

We believe that homes aren’t just bricks and sticks, but also the lives of the people who dwell within.

We believe intensity brings clarity, and clarity is the answer to anxiety.

We believe that as long as we have breath, we have hope. Not that our circumstances will change, but that we will have the courage to change ourselves.

We’re NOT For Everyone

Odds are pretty good that IF you DON’T believe these things are true, we are NOT a good fit for you. Stick with the current system that’s been around since 1995…

IF you DO believe these things are true, fill out this form so we can get in touch and explore how we can help you.

After Working With Us

After working with the Building Science Institute, Ltd. Co., verification organizations experience:

  • reduced costs & better cost management
  • adaptability to changing or emerging market conditions
  • increased customer loyalty & retention
  • higher employee engagement
  • higher productivity
  • elimination of defects and waste
  • strengthened competitive advantage
  • improved customer focus & satisfaction
  • improved employee focus & satisfaction
  • enhanced shareholder & stakeholder value
  • improved employee morale
  • improved & innovative processes
  • higher profitability

Along the way, we deliver reduced risk, which provides you peace of mind. You help your builder clients maintain their integrity, and we help you keep yours.

The Benefits of Our Quality Management System

Our Quality Management System provides:

  • Greater consistency in training
  • Dramatic reduction in inadvertent operator errors
  • Greater confidence that homes earned their certification
  • More transparency through the entire system
  • Greater consistency in ERI outputs
  • More collaboration on Quality Management with stakeholders

IF you do NOT want that experience and benefits, STOP wasting your time and ours. Don’t even bother reading any more. You are NOT a good fit for us and we are NOT interested in working with you. Energy rating companies like yours already have a home, and you’re welcome to stay in it.

IF you want what our clients experience and the benefits of our Quality Management System, fill out this form so we can discuss how you can move forward.

What We’ve Done to Make This Happen

We eliminated the concept of Providers. That archaic system has baked into it the inconsistencies that everyone complains about, inconsistencies that CANNOT be solved with more rules and iron-fisted controls.

So we went straight to the source of the problem and eliminated it.

All certification training is provided by the Building Science Institute, Ltd. Co. through our Building Science Education platform. While that took care of the inconsistent training problems…

We eliminated the entire concept of Providers. No longer does a rating company need to submit their files to another outfit for review, which then get handed off to the self-appointed “regulatory body” for yet another round of review.

We cut out the middle man.

This provides consistency in the application of our Quality Management System. Everyone is subject to the same set of policies, processes, and procedures which are spelled out in…

Our contracts. 

Our contracts clearly spell out what we are obligated to do, what you are obligated to do, and what we are jointly obligated to do. You give us the authority to help you build a better business when you sign the contract, which only takes place after we’ve had a meeting of the minds and agreed to a proposal.

No references to policies which may change without your knowledge.

No secret tribunals or kangaroo courts…if there’s a dispute, our contracts call for arbitration following the nationally accepted rules for arbitration. After all, that’s what professionals do.

We leverage HouseRater™ technology to integrate software analysis and field inspections in one app to reduce the number of mistakes made by the operators.

With built-in reminders of what they are supposed to do, and built-in signals to the Quality Management team when they don’t do what they’re supposed to, the technology allows the Quality Management team to target their efforts to improve the process where they are needed.

By the way, this eliminates up to 60% of the time currently wasted on high-effort, low-return activities that are baked into other systems.

When a home gets certified in our Quality Management System, it has had well over 300 data validation checks made behind the scenes, with coordinated efforts between the operators and Quality Management team to ensure the data collected in the field is well-documented and remains unchanged through the process.

But that’s not all…

We have the guts to pick a winner.

HouseRater isn’t just our inspection tool. It collects field data and data entered based on plans and specifications and pushes it through to NREL’s EnergyPlus-based calculation engine to produce the unadulterated Energy Rating Index.

An ERI calculated on the actual equations found in Standard 301…

An ERI that is trustworthy…

With a calculation engine that meets the tighter acceptance criteria of ASHRAE Std 140…something other folks talk about, but just can’t seem to get done.

We deliver consistent ERIs that create a level playing field. 

Consistency that leads to stability.

And shorter times between final inspections and certifications.

So builders get what they need faster.

Our single platform for energy modeling, inspections, certifications, and quality control lets technology make your work better and your life easier.

With complete transparency through the entire system.

In real time.

Code officials can see, if they want to, what supports the verified performance documented by code compliance reports.

Even the trade contractors can upload their documents into your project through HouseRater so you don’t have to wonder if their work is ready or not…you get to see it, and can verify for your client they got what they paid for. 

This kind of transparency has never existed before…

Transparency that builds trust.

No longer do rating companies have to invest in building and maintaining their own tools (another source of inconsistency) to capture data…

Wasting a ton of money…

And time…

Our technology provides the flexibility you need for your optimized workflows, and the structure needed to ensure the integrity of the industry.

Now you get to compete on the one sustainable, strategic competitive advantage you have: your people.

They are the only real source of distinction and differentiation in your market.

“The only real difference between one organization and another is the performance of its people.”

Peter Drucker

And because we work collaboratively with our clients to improve their businesses, and with stakeholders to improve the process, we provide you actionable insights into your business to help you build a better one.

That is, after all, the whole point of professional Quality Management. 

IF you DON’T like what we do, you are definitely NOT a fit for us. For the love of all that is good and decent in the world, stop torturing yourself and stay where you are.

IF you DO like what we offer, fill out this form so we can discuss how to move your organization forward.

The Future

By the way, we won’t stop here to rest on our laurels. A wise man once said, “If you rest on your laurels, you’ll get thorns in your ass.”

We go beyond this business model innovation in ERI Quality Management.

In our product pipeline, we have disruptive innovations scheduled.

Innovative products that will generate more business through new clients.

Instead of fighting over the same small pile of crumbs under the table, you’ll feast off the main course at the table.

We know the real value of energy efficient construction lies in the process of actually building energy efficient homes that are independently verified, NOT in the distracting pursuit of a lower number that has zero correlation with the energy consumption of the home.

Instead of looking to the past, we build for the future.

Because that’s what professionals do.

“It is not necessary to change. Survival is not mandatory.”

W. Edwards Deming

IF you are NOT interested in building a more profitable business in the future, we are like chalk and cheese. Don’t waste any more of your most precious resource, your time, on this.

IF this interests you, we’d like to have further conversation. All you have to do is fill out this form…

The Professional Difference

Our policies, processes, and procedures are taken from international Quality Management standards, not something cobbled together by amateurs.

This Quality Management System is overseen by a select group of industry professionals, our Quality Council. The Quality Council has the independence to report to our stakeholders if we don’t fulfill our obligations, and final approval authority over those documents.

Documents we embedded into our contracts to ensure you get the best we have to offer.

Contracts that require us to act with integrity, fairness, due professional care, confidentiality, independence, and take an evidence- and risk-based approach.

Easy for us to do, because that’s what we believe.

We also believe that people are at the center of every business.

They must be accountable and responsible for the work they do.

They must have the means to carry out their work in a professional manner.

They must know what they are supposed to do and when they are supposed to do it.

They must know whether what they are doing is what they’re supposed to be doing.

They must be able to change what they are doing IF it doesn’t conform with what they are supposed to do.

Professional quality management is about preventing mistakes from being made, not about finding them out when it’s too late to take meaningful action. That’s what amateurs do…

“Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.”

W. Edwards Deming

Professional quality management improves the process and system.

We help our clients become better, not make them bitter.

IF this resonates with you, and your organization does code compliance work or energy ratings, fill out the form below so we can discuss how we can help you build a better business

When You Work With Us

Above all else, you are treated with respect and fairness.

You also get lower operating costs & better cost management, the ability to adapt to changing or emerging market conditions, increased customer loyalty & retention, higher employee engagement, higher productivity, elimination of defects and waste, strengthened competitive advantage, improved customer & employee focus & satisfaction, enhanced shareholder & stakeholder value, improved employee morale, improved & innovative processes, higher profitability, and reduced risk.

These outcomes are the result of greater consistency in training, the reduction in inadvertent operator errors, greater consistency in ERI outputs, our collaborative approach to professional Quality Management with stakeholders, and more transparency through the entire system. 

This gives you the confidence you need that homes earned their certification, confidence needed as more government agencies and publicly-traded builders rely on your work to meet their Environmental, Social, and Governance goals.

The confidence you get when you work with professionals.

The confidence you get when you work with the Building Science Institute, Ltd. Co., the professional quality management organization for the energy rating industry.

IF you are NOT interested in this, don’t even bother applying to work with us. We won’t get along and no amount of money is worth that kind of misery.

IF this IS something you want, and your organization does code compliance work or energy ratings, fill out the form below so we can discuss how we can help you build a better business.